Frequently asked questions
Answers to what customers ask the most. If you can't find the answer, we're just an email away.
Is the hair real?
Yes, all our extensions are 100 % real remy hair. That means every strand points the same way, so it tangles less, lasts longer, and can be colored and styled like your own.
Which method should I choose?
Tape is gentle and fast, keratin lasts longest (3-4 months), and clip-on is for those who want length in minutes with no commitment. Not sure? See the method guide or contact us.
How do I find the right shade?
Take our color match quiz or send us a photo of your hair. With our color match guarantee we help you for free until you have the right shade.
How long do the extensions last?
With proper care tape lasts 6-8 weeks per application (reusable), keratin 3-4 months, and clip-on for years since they come off every day.
Can I color and style the hair?
Yes. Since it's real remy hair, it can be blow-dried, curled and straightened. Be careful with coloring and test on a small section first.
How fast do I get my order?
In-stock items ship within 1-2 business days, normal delivery 5-10 business days internationally.
What if I'm not satisfied?
You have a 14-day right of return for unused, sealed items, and full warranty rights. We always find a good solution.
Anything else? Contact us.